As a lash artist, you're not just someone who applies beautiful eyelash extensions but also an entrepreneur. Whether you operate from the cozy confines of your home, are a beloved fixture in your local community, or own a bustling lash salon in an upscale area, maintaining professionalism is critical to thriving in the beauty industry.

One powerful strategy to enhance your lash business and increase incremental revenue is incorporating a dedicated retail space within your salon, showcasing select lash aftercare products tailored to your clients' needs.

Check out our podcast to discover tips and tricks for creating a retail space from Prolong Lash's CEO, Jodi Harrison, and our in-house lash expert and Head of Marketing, Alicia Phoenix: 


Why having a retail space can significantly boost your sales and elevate your salon experience:

1.     Establishing Expertise and Trust

Establishing Expertise and Trust in your lash salon

By curating a selection of aftercare products and displaying them prominently, you demonstrate your expertise and commitment to your clients' lash health. This dedicated retail corner communicates that you're not just a lash artist but also a knowledgeable advisor invested in providing comprehensive care for your clients.

Clients are more likely to trust your recommendations when they see that you stand behind the products you endorse. This trust translates into repeat business and referrals, solidifying your lash salon's reputation as a go-to destination for exceptional service and quality products.

2.     Enhancing the Lash Salon’s Ambiance

Enhance your Lash Salon’s Ambiance

A well-designed retail space adds to the aesthetic appeal of your salon, enhancing the overall ambiance and creating a more enjoyable experience for your clients who may like to browse your offerings before or after their appointments.

By thoughtfully arranging products, incorporating decorative elements, and maintaining a clean and organized display, you elevate the visual appeal of your salon environment. Aesthetic displays attract attention and encourage clients to explore the offerings at their leisure, fostering a sense of relaxation and indulgence.

3.     Retailing your own Branded Lash Aftercare Cleanser with Prolong Lash Concentrate

Retail your own Branded Lash Aftercare Cleanser with Prolong Lash Concentrate

Using Prolong Lash Cleanser Concentrate to create your own branded aftercare foaming cleanser range could be the game-changer you've been looking for. Prolong Lash Cleanser has been formulated exclusively for eyelash extensions; this product's pure and superior quality instills confidence in your clients and reinforces trust in your brand.

Using Prolong Lash to create your own cleanser range, you differentiate your salon as a leader in the industry, setting yourself apart from the competition and attracting discerning clients. Moreover, integrating your brand "Powered by Prolong Lash" into your retail lineup opens new avenues for revenue growth and business expansion by providing great revenue return on your investment.

Take advantage of this opportunity to enhance your brand and elevate the client experience by becoming a Prolong Lash partner to reap the benefits it offers to your retail space.

Top Strategies for an Effective Retail Space Display

When setting up your retail space, strategic planning is essential. Consider prime locations within your lash salon, such as near the entrance or reception area, where clients will likely notice and engage with the products.

Opt for eye-catching displays that draw attention without overwhelming customers. Keep products well-stocked and regularly rotate inventory to maintain freshness and interest. Utilize signage and labels to provide information and guidance, empowering clients to make informed purchasing decisions.

1.     Creating an Engaging Shopping Experience

Creating an Engaging Shopping Experience in your Lash Salon

Make shopping for aftercare products a seamless and enjoyable experience for your clients. Arrange products at eye level for maximum visibility and accessibility. Offer testers and informational materials to educate clients about product benefits and usage.

Group similar items together to streamline the browsing process and facilitate decision-making. You increase the likelihood of spontaneous purchases and repeat visits by prioritizing customer convenience and engagement.

2.     Implementing Strategic Pricing

Implementing Strategic Pricing in your lash salon

Strategic pricing tactics can further incentivize sales and drive customer satisfaction. Consider offering discounts or special promotions to create a sense of value and urgency. Experiment with different pricing strategies, such as limited-time offers or "charm pricing," to appeal to varying consumer preferences. However, be mindful not to undermine the perceived value of your products or detract from the salon's upscale image.

3.     Building Trust Through Genuine Engagement

Educate clients on lash aftercare during consultations

Above all, prioritize building genuine connections with your clients through attentive service and personalized recommendations. The perfect time to educate your clients on excellent aftercare is during the eyelash extension consultation, where you have a captured audience.

However, avoid being overly pushy or aggressive in your sales approach, as this can alienate customers and erode trust. Instead, focus on educating and empowering clients to make informed choices that align with their needs and preferences. Demonstrating genuine care and expertise fosters long-term loyalty and satisfaction, laying the foundation for sustained business growth.


Incorporating a retail space and your own unique branded cleanser into your salon can yield significant benefits for your business, from increased sales and client trust to enhanced salon ambiance and customer engagement.

By thoughtfully curating products, designing appealing displays, and prioritizing genuine client interactions, you can create a shopping experience that complements your exceptional lash services and sets your salon apart from your competitors as a leader in the industry.

Find more helpful hints and tips on the Prolong Lash blog, our YouTube channel, and The Aussie Lashwives Podcast. Learn how to partner with us to grow your small business today!