As Lash Artists, we play an important role in educating our clients by providing useful lash tips and instructions on proper lash extension maintenance. Our expert advice helps foster a mutual understanding and respect for the art of lash extensions and what’s required to keep them looking their best. By empowering our clients with knowledge, we not only help them care for their extensions but also protect our reputation and brand longevity through positive reviews and return customers. This mutual education is the key to our collective success in the lash industry.
As an experienced eyelash extension artist, I’ve come to understand that our role is more than just providing a stunning set of lashes. We are partners in our client's lash journey, guiding them to understand their responsibility in caring for their extensions between refills. Comments often seen on lash-related social media, especially from less experienced artists, tend to blame the lash artist's workmanship for issues like lashes falling out or sticking together. However, by providing our clients with simple eyelash aftercare tips, we can guide them to a better understanding and care for their lashes.
In this article, I’ll discuss essential lash tips for clients to help Lash Artists educate clients on effectively maintaining and the importance of using products designed specifically to care for eyelash extensions and natural lashes.
You can also tune in for an engaging conversation with our CEO, Jodi Harrison, and Head of Marketing, Alicia Phoenix, as they share their expert insights on how to effectively educate your clients on lash extension care and aftercare practices:
The Importance of an Eyelash Extension Care Routine
When introducing first-time clients to eyelash extensions, it's not just important, it's vital to emphasize the immediate and long-term benefits of a proper lash extension maintenance routine. Explain that residues such as dust, oil, and dead skin can accumulate on lashes, potentially leading to conditions like lash mites if not regularly cleaned. Advise clients to cleanse their lashes twice daily to prevent buildup and promote lash longevity.
Additionally, inform your clients about the natural lash shedding which is a normal part of the lash growth cycle. Explain the phases of Anagen (growth), Catagen (transition), and Telogen (resting) to help ease their worries about occasional lash loss. Using a visual aid, like a chart of the lash growth cycle displayed in your salon, can effectively educate and reassure clients about this natural process. Highlighting the need for cleanliness will also support their lashes' healthy growth and shedding cycles.
Building Trust with Your Lash Clients
Establishing a trusting relationship with your clients is crucial because we want to ensure we keep them coming back. Clients want to feel confident that they are receiving expert care and advice. Demonstrating your knowledge of lash facts and eyelash extension care routines gives your clients confidence that they are in the right hands and will be more receptive to your care and maintenance advice.
During lash appointments, use products like Prolong Lash to clean their lashes in preparation for the application; take the time to explain the process and the benefits of using an efficacious pH-balanced cleanser before and after application as proper lash extension maintenance.
Having a well-stocked retail section in your salon featuring the products you use reinforces the importance of eyelash aftercare. It offers clients a convenient option for maintaining their lashes at home. This can also serve as a revenue-generating opportunity for your business.
Handy Lash Tips for Clients
- Avoiding Heat: Excessive heat from hair dryers, saunas, or steam rooms can warp the delicate extension fibers. Advise clients to be cautious and avoid exposing their lashes to high heat.
- Swimming Precautions: Chlorine and salt water should not have any lasting effects on your lash extensions, however the act of taking a dip can cause lashes to clump together and dry in a clumped and matted manner. To keep them looking great, clients should rinse their lashes with fresh water, cleanse them with Prolong Lash shampoo, and give them a good brush after swimming.
- Sleeping Positions: Sleeping on the stomach or side can cause lashes to rub against the pillow, leading to premature shedding, especially on the outside corner of the eye. I suggest that clients sleep on their backs or use a silk pillowcase to reduce pilling and friction.
- Regular maintenance: A lash refill every 2-3 weeks is an important part of proper lash extension maintenance to keep the eyelash extension in pristine condition.
Why Prolong Lash Cleanser?
Emphasizing the benefits of Prolong Lash Cleanser to your clients underscores the value of incorporating premium products into their eyelash extension care routine. The Prolong Lash Professional Lash Shampoo offers a safe, gentle, yet effective solution as a cleanser for the entire face. With its ophthalmologically tested formulation, gently removes eye makeup and debris without irritation. This oil-free, pH-balanced, vegan-friendly product protects the sensitive eye area and the eyes and skin. Its FDA-certified properties make Prolong Lash Cleanser a top choice for daily facial and eyelash care.
Emphasizing the importance of proper lash extension maintenance with great aftercare tips during client consultations helps to demonstrate your knowledge as a lash artist and showcase your interest in your client's health and safety. Educating clients on the necessity of routine cleansing, understanding the natural lash growth cycle, and avoiding habits that could damage their extensions are key to ensuring long-lasting results. Building trust through expert care, using quality products like Prolong Lash professional lash shampoo, and retailing the best aftercare products for home use helps maintain great client relationships and contributes to business success.
Elevate your lash business with Prolong Lash! Explore our blog for insider tips, check out our dynamic YouTube channel for the hottest trends, and listen to the lively Aussie Lashwives Podcast. Join us now and see your business soar to new levels!
