In the lash world, hygiene isn’t just important. It’s the foundation of everything we do. Whether you’re prepping for a full set or guiding your clients on how to care for their lashes between visits, a clean lash line is what makes beautiful lashes last.
Here’s what every experienced lash artist knows. Not all cleansers are built the same. And when you're working millimetres from someone’s eyes, using the wrong product isn’t just risky. It’s unprofessional.
That’s why at Prolong Lash, we don’t rely on big claims. We rely on evidence.

What’s really on the lash line?
Makeup residue, natural oils, sweat, and environmental bacteria all build up around the lash line. It might be invisible, but it’s there. And if it’s not properly managed, it can lead to irritation, retention problems, or worse, eye infections.
Clients often ask, is Prolong Lash safe? Yes, it is. In fact, it’s one of the only lash cleansers that has been clinically tested to prove it does exactly what it says it will.

Backed by lab results, not just nice words
We sent Prolong Lash Cleanser Concentrate to an independent lab for full preservative efficacy testing. This is the recognised standard for checking how well a cosmetic product controls the growth of harmful microbes.
The cleanser was tested against four of the most common and concerning organisms found in poorly preserved beauty products:
Staphylococcus aureus, known for causing skin and eye infections
Pseudomonas aeruginosa, a bacterium often linked to serious eye complications
Candida albicans, a yeast that thrives in damp areas
Aspergillus brasiliensis, a mould used to measure antifungal resistance
By day 14, all of these were reduced to levels too low to detect. This wasn’t a small trial. It was thorough, real-world testing, and the results were clear.
If you’ve ever thought about making your own lash shampoo, keep this in mind. Homemade formulas aren’t regulated, can’t be properly preserved, and don’t go through safety testing. They may seem simple, but they leave your clients vulnerable.
Why it matters for professionals
You already know how much aftercare affects retention. But beyond that, the products your clients use at home reflect the standard you set in your salon.
When you recommend Prolong Lash Cleanser, you’re protecting their lash health and your work at the same time. You’re not just offering a nice retail product. You’re giving them a safe, effective formula that supports everything you do during their appointment.
This is one of the reasons Prolong has earned a reputation as the safest lash cleanser available. Because we don’t cut corners. We deliver products that meet professional expectations.

Made for daily use, tested for peace of mind
This cleanser was designed to be gentle enough for daily use but strong enough to protect against bacteria and fungi.
Here's why lash artists trust it:
- Free from parabens, fragrance allergens, silicones, and SLS
- Over 95 percent naturally derived ingredients
- Balanced pH to support sensitive skin around the eyes
- Dermatologist-tested with no reported irritation or reactions
- Made in Australia under ISO-certified manufacturing standards
So, when clients ask, is Prolong Lash safe? You can answer with confidence. It is tested, trusted, and globally respected.

The bottom line
Clients put their trust in you every time they lie back in your beauty bed. That trust doesn’t end when they leave your salon. It continues in the way they care for their lashes at home.
With Prolong Lash Cleanser, you are giving them a cleanser that works. A product that is made specifically for lash wearers and backed by science. And if you’ve ever considered making your own lash shampoo with an untested cleanser concentrate or a product like baby shampoo, think carefully about the risks involved. There’s no substitute for something that has been tested to protect one of the most delicate areas of the body.
Ready to offer a better standard of care?
Explore our range at prolonglash.com and see why lash professionals in over 67 countries trust Prolong Lash for aftercare. If you’re already using it in your salon, tag us @prolonglash.au and share your experience.
You’ve worked hard to build a high standard. Your aftercare should reflect that too.